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Hotels & resorts / Reservation book

A reservation book for the property that has none

If your bookings live in a notebook, a spreadsheet or someone’s memory, a room gets promised twice. This replaces it: the bookings the AI takes and the ones your desk takes by phone go into the same book.

Reservation book

What a notebook cannot do

  • Nobody knows how many rooms are left on Friday.Until someone counts, and counts wrong.

    With ConversaAI: A calendar shows the rooms left for each room type, each night, with that night’s price.

  • The weekend price is remembered by one person.Everyone else quotes the weekday rate.

    With ConversaAI: Weekends, holidays and seasons each have their own price, and the agent quotes it.

  • A room under repair is sold anyway.And a guest arrives to find it closed.

    With ConversaAI: Close the dates, and nobody is offered that room on those nights.

  • A calendar of what is left

    Room types down the side, nights across the top. Each square shows how many rooms are free that night and what that night costs.

  • Prices by date

    Weekends, holidays and seasons each get their own price, as a fixed amount or a percentage, for one room type or all of them.

  • Closed dates

    Take a room off sale for repairs, for your own guests, or for a booking you took elsewhere. Nobody is offered it on those nights.

  • Arrivals to checkout

    See who arrives today, who is in house and who leaves. Check guests in and out, and add a phone or walk-in booking yourself.

What is included

  • Fourteen-night calendar, by room type
  • Holds, confirmed, checked in, checked out, cancelled, no-show
  • Desk bookings for phone and walk-in guests
  • A thank-you email with a payment receipt at checkout, on plans with email
  • One book per property
  • A monthly report to the owner

Questions

No. The agent reads your rooms from your system and sends bookings to it, and this book stays switched off.

No. Guests already booked on those nights are still coming, and you are told how many there are when you close the dates.

See it on a business like yours

Book a demo and we will show you, with your own questions.