Use cases / 24/7 customer service

The questions that repeat, answered at any hour

What are your hours, what does it cost, is it available, how do I book. Your team answers these all day, and nobody answers them at night. The agent does both, from your own information.

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What customer service costs you today

Nobody answers after closing time.Most messages arrive in the evening.

With ConversaAI: The agent answers in seconds, day and night.
Your team spends the day on the same ten questions.The customer with a real problem waits behind them.

With ConversaAI: The agent takes the repeated ones. Your team takes the ones that need a person.
Two staff give two different answers.The customer believes the one they liked.

With ConversaAI: Every answer comes from the same information: the one you wrote.

Trained on your business

Write or paste your information and connect your data. It answers from those and nothing else.
In the customer’s language

It replies in the language the customer writes in.
Hands over cleanly

When a customer asks for a person, your team is alerted in the dashboard and by email, and sees the whole conversation.
On every channel at once

The same answers on your website, WhatsApp, Instagram and Messenger.

Ask it your ten most common questionsIn a demo you ask what your customers ask every day, and see what it answers.

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What is included

Answers in seconds, day and night
Your own information, corrected whenever you like
No invented policies or prices
Alerts when a customer wants a person
Every conversation kept in the inbox
Customers who leave a number saved as leads

Questions

It says so and passes the conversation to your team, rather than guessing.

Each AI reply is marked as the AI agent’s in your inbox, and a customer can ask for a person at any time.

Goes with

See it on a business like yours

Book a demo and we will show you, with your own questions.

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The questions that repeat, answered at any hour

What customer service costs you today

Trained on your business

In the customer’s language

Hands over cleanly

On every channel at once

What is included

Questions

What if it does not know the answer?

Will customers know it is an AI?

Goes with

See it on a business like yours