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Hotels & resorts / Payment approvals

The receipt comes to you. One click confirms the booking.

A booking confirmed on a guest’s word is a room held for nobody. Here the guest pays the advance to your own account, sends the receipt in the same chat, and it waits in one queue until a person on your team has looked at it.

Payment approvals

From hold to confirmed

  1. The AI holds the room

    For twelve hours, at the price it quoted.

  2. The guest pays you

    To your own account, the way you already take payments.

  3. The receipt arrives

    A photo or a PDF, sent in the chat, attached to the booking.

  4. You verify or reject

    One click, and the guest is told either way.

  • A queue of receipts

    Each one shows the guest, the room, the dates, the amount and the booking reference, with the receipt beside them.

  • Verify or reject

    Verify, and the booking is confirmed. Reject, and the hold is released. Either way the guest is told in the chat.

  • Nothing is confirmed by itself

    The AI holds the room; a person confirms it. No booking is marked paid because a guest said so.

  • Holds that clean up after themselves

    A hold lasts twelve hours, and a room that was not paid for goes back on sale by itself. A hold whose receipt is waiting stays held until you decide.

What is included

  • Receipt attached to the booking
  • The guest told for you, in the chat
  • Works with any payment a guest can show a receipt for
  • The money goes straight to your own account
  • Verified advances totalled in the monthly report
  • Its own permission, for the people who handle money

Questions

No. The guest pays you directly. We carry the receipt to you and the confirmation back to the guest.

Reject it. The hold is released and the guest is told the payment could not be verified.

The room stays held while a receipt is waiting, so a guest who has paid does not lose it. Verify soon all the same: the guest is waiting to hear that the booking is confirmed.

See it on a business like yours

Book a demo and we will show you, with your own questions.