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Communication channels / Email

Email your customers from the same place

Customer email usually lives in one person’s mailbox, where nobody else sees what was sent or what came back. Here you write from the dashboard, and every reply returns to it.

What goes wrong with customer email

  • It sits in one person’s mailbox.Nobody else sees what was sent, or what came back.

    With ConversaAI: Emails are written from the dashboard, and the replies return to it.

  • The same email is typed from scratch every time.And worded differently by each person.

    With ConversaAI: Save it once as a template, with the customer’s name filled in for you.

  • Past customers never hear from you again.The list exists, but writing to each one is nobody’s job.

    With ConversaAI: A campaign sends one email to your whole contact list, with an unsubscribe link in each.

  • Write to any customer

    The owner, or anyone on the team you give access to, writes and sends an email from the dashboard. No separate mail app, and nothing kept in a private mailbox.

  • Your own templates

    Save the emails you send most as templates, sorted into categories, with the customer’s name and your business details filled in. Start from the ready-made ones, add new ones or rewrite any of them.

  • Replies come back to the thread

    When a customer answers your email, their reply appears under the message you sent, so the next person knows what was said.

  • Campaigns

    Import your contact list from a CSV file and send one email to all of it. Pause or cancel a campaign at any time and see who it was sent to; unsubscribes are handled for you.

What is included

  • Compose from the dashboard
  • Your own templates and categories
  • Replies threaded under your message
  • Campaigns to an imported contact list
  • An unsubscribe link in every campaign email
  • Daily limits by plan

Questions

Yes. Create as many as you need, group them into categories, and edit or remove them whenever you like.

They are sent from ConversaAI’s sending address, under your business name. When the customer replies, the reply comes back to the dashboard.

No. Email is written by your team. The AI answers on the website chat, WhatsApp, Instagram and Messenger.

Email to customers and campaigns depend on the plan. The pricing page lists what each one includes.

See it on a business like yours

Book a demo and we will show you, with your own questions.