Use cases / Connect your own system

Keep your system. The agent works through it.

You already run a system, and you are not going to type everything into a second one. The agent reads what you sell from yours, so the answer a customer gets matches what your team sees.

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Why a second system fails

Everything has to be entered twice.Nobody does it for long.

With ConversaAI: The agent reads from a feed your own system publishes. There is nothing to re-enter.
The bot offers what was sold yesterday.Because its copy is a week old.

With ConversaAI: Availability is read when the customer asks, not from a stored copy.
A booking made in chat never reaches your system.So someone has to copy it over, and sometimes forgets.

With ConversaAI: A hotel booking made in chat is sent on to your booking system.

Read from your system, not from an old copy

Availability, schedules, stock and listings come from a feed your system publishes.
Sent back where it can be

A hotel booking made in chat is sent to your booking system, so your team keeps working where it always has.
Your policies, written once

What does not change, such as your policies and how you work, is written into the agent’s knowledge. What changes is read from the feed.
Everything else is the same

The inbox, the leads and the handover to your team work as they do for everyone.

Tell us what you runIn a demo we look at what your system can publish, and say plainly whether it fits.

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What is included

A feed in JSON format
Availability read when the customer asks
Your policies written in; your data read from the feed
All channels in one inbox
Leads kept automatically
Your team can step in

Questions

A web address that returns your data in JSON format. Tell us what you use and we will say whether it fits.

Availability is read when the customer asks. Property listings are refreshed every ten minutes, and checked again before a viewing is booked.

Connecting a data feed depends on the plan. The pricing page lists what each one includes.

Goes with

See it on a business like yours

Book a demo and we will show you, with your own questions.

Book a demo Talk to us

Keep your system. The agent works through it.

Why a second system fails

Read from your system, not from an old copy

Sent back where it can be

Your policies, written once

Everything else is the same

What is included

Questions

What does our system need to offer?

How current is the data?

Which plan includes this?

Goes with

See it on a business like yours