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An AI agent that answers from your own information

A chatbot that guesses does more harm than no reply at all. This one answers from what you gave it, says so when it does not know, and calls your team when a person is needed.

Why most chatbots disappoint

  • The same questions arrive all day.Price, hours, location, availability. Your team types the same answers again and again.

    With ConversaAI: The agent answers them in seconds, at any hour, on every channel.

  • A bot that makes things up.One invented price or policy, and the customer holds you to it.

    With ConversaAI: It answers only from your information. It never states a price it was not given, and passes what it cannot answer to your team.

  • What was true this morning is wrong by noon.Nobody has time to keep a bot up to date.

    With ConversaAI: What changes by the hour is read from your own data when the customer asks. The rest you can correct or add to at any time.

  • The customer wanted a person, and nobody knew.They wait in a chat that no one is watching.

    With ConversaAI: When a customer asks for a person, your team is alerted in the dashboard and by email, with the whole conversation in front of them.

How it is set up

  1. Give it your information

    Write or paste what customers ask about: services, prices, policies, opening hours.

  2. Connect what changes

    Availability, schedules or stock can be read from a data feed of your own system, so the answer is always current.

  3. Switch it on

    It answers on the website chat and on the channels in your plan. You can switch AI replies off for a website at any time.

  4. Your team takes the rest

    What needs a person reaches your inbox, with an alert in the dashboard and by email.

What it does

  • Trained on your own words

    Write or paste your information as documents. It answers from those and nothing else, and you can edit them and retrain at any time.

  • Live data where it changes

    Availability, schedules, listings and stock can be read from a feed of your own system, so nothing already gone is offered.

  • It takes the next step

    Where your industry has one, it does it in the chat: a booking, an appointment, a viewing.

  • It knows when to stop

    A question it was not given the answer to goes to your team with the whole conversation. It does not invent a policy or a price.

  • Your team is told

    When a customer asks for a person, everyone on your team gets a notification in the dashboard, and an email goes to the address you chose.

  • One agent, every channel

    The same information answers on your website, WhatsApp, Instagram and Messenger, so a customer is told the same thing everywhere.

Ask it your own customers’ questionsIn a demo you ask what your customers ask, and see what it answers and what it hands to a person.

Book a demo

What is included

  • Replies in the language the customer writes in
  • Answers only from your own information
  • Live data from your own system
  • Bookings, appointments and viewings in the chat
  • Handover to your team, with the full history
  • A set number of AI replies each month, by plan

Questions

It replies in the language the customer writes in.

What you give it: the documents you write or paste, and the data feeds you connect. Nothing else.

Not directly. You paste the text into documents, or connect a data feed. We help you with this when we set up your account.

It says so and passes the conversation to your team, rather than guessing.

It answers and takes the first step, such as making a booking. Every conversation is in your inbox, and a person can step in at any moment.

Each plan includes a number of AI replies a month, and you are warned when most of them are used. If they run out, new conversations wait for your team, and you can add a reply pack or move to a larger plan.

Yes, for each website, at any time. Conversations then wait in the inbox for your team.

See what it says to your customers

Book a demo and ask it the questions your own customers ask.